Data Protection Policy

Wha7 Privacy Policy — Our firm commitment to protecting your data

At wha7, your personal data is our most important responsibility. This document clearly explains what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026 Applicable: Bangladesh Language: English
SSL Encryption Protection
24/7 Data Security Monitoring
0 Sale of Data to Third Parties
GDPR International standards compliance

How we We protect your data

Wha7's Privacy Policy is built to international standards. We never compromise on protecting your data.

End-to-End Encryption

All your data is protected with SSL/TLS encryption — whether in transit or at rest, no third party can access it.

Data Is Never Sold

Wha7 never sells your personal information to any third party. Your name, phone number, and email will never be passed to advertisers — that is our firm commitment.

You're in control

You can view, correct, or request deletion of your personal data at any time. Your data belongs to you — we are simply its custodians.

GDPR-compliant policy

Wha7's Privacy Policy follows the European GDPR standard, ensuring your data is protected to the highest level recognized globally.

Secure Server Storage

All your data is stored in internationally certified data centers, with 24-hour security monitoring and regular security audits to keep it safe at all times.

Transparent Data Use Policy

What data we collect and why — every detail is explained clearly in this document. No hidden terms or vague language, just complete transparency.

Complete Privacy Policy

By creating an account or using wha7's services, you are considered to have read and accepted this Privacy Policy. Please read the full document carefully before using our services.

Introduction & Scope of Applicability

Who This Policy Applies To

This privacy policy applies to the wha7 platform (https://wha7.win) and all associated services. Protecting the privacy of every registered member, visitor, and user of wha7 is our top priority.

This document was prepared with Bangladeshi users in mind. However, in the event of a legal dispute, the English version shall take precedence. This policy does not limit your legal rights under Bangladeshi law.

Data Controller

Wha7 is the primary controller of your personal data. Our data protection team handles all data-related requests. Contact us at: [email protected].

What data we collect

Wha7 only collects information necessary to provide its services. Collecting unnecessary personal data goes against our policy.

Information Collected at Registration

  • Full Name (as per NID)
  • Date of birth (for age verification)
  • Email address
  • Mobile Number
  • Current Residential Address
  • Preferred currency & language

Financial information

  • BKash/Nagad/Rocket Account Number (for transaction verification only)
  • Deposit & Withdrawal History
  • Copies of documents submitted for KYC verification

Financial data is stored with the highest level of encryption. We do not collect or store card numbers or bank passwords.

Automatically Collected Information

  • IP address & approximate location
  • Browser Type & Version
  • Device type (mobile/desktop)
  • Time Spent on Platform & Pages Visited
  • Gaming activity logs (betting history, wins/losses)
  • Login Time & Session Details
Data Type Reason for Collection Mandatory?
Full Name & NID Identity Verification (KYC) Yes
Email & mobile Account communications Yes
Date of Birth Age Verification (18+) Yes
Payment Information Transaction Processing Yes
IP & device information Security Monitoring Automatic
Gaming Logs Responsible Gaming Monitoring Automatic

How we use your data

Primary Use

Wha7 uses your information for the following purposes:

  • To create and manage your account.
  • To process deposits and withdrawals.
  • To verify your identity and prevent fraud.
  • To provide customer support.
  • To send promotions and bonus offers (based on your consent).
  • To enforce the Responsible Gaming policy.
  • To meet legal obligations (AML/KYC requirements).

Used to Improve Our Services

We analyze overall user behavior to improve the platform. This analysis is always conducted using anonymized data. No individual's personal data is directly used for service improvement.

Data Sharing with Third Parties

When Information May Be Shared

Wha7 does not sell your data. However, certain information may be shared with third parties in the limited circumstances outlined below:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
  • Game Provider: Minimum data required to operate the games.
  • Law enforcement: Where required by court order or legal obligation.
  • Security Partner: For fraud and money laundering investigations.

Each of these third parties is bound by a privacy agreement equivalent to wha7's own standards.

What We Never Share

  • Your full identity details to any advertiser.
  • Your financial data to any unauthorized party.
  • Your gaming history to any employer or insurance company.
  • Your contact details for spamming or telemarketing.

Cookie & Tracking Policy

Why we use cookies

Wha7 uses cookies to ensure the website functions properly and to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: For login sessions and security — the platform cannot function without these.
  • Performance cookies: To monitor page load times and overall platform performance.
  • Preference cookies: To remember your language and display preferences.
  • Analytics Cookies: Anonymous usage statistics for platform improvement.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may prevent you from logging into your account.

Data Security Measures

Technical Security

Wha7 uses industry-leading technology to keep your data secure:

  • 256-bit SSL/TLS encryption on all data transfers.
  • Database records stored with AES-256 encryption.
  • Two-factor authentication (2FA) available.
  • Regular security audits and penetration testing.
  • Firewall and DDoS protection systems.
  • Physical security controls at server facilities.

Organizational Security Measures

Beyond technology, our team treats security with equal seriousness:

  • Only authorized personnel have access to personal data.
  • All staff are required to sign a confidentiality agreement.
  • All data access activity is logged and monitored.
  • Staff receive regular data protection training.

Data Breach Response

In the event of a data breach, wha7 will notify the relevant authorities and affected users within 72 hours. We will take immediate steps to contain the damage and prevent recurrence.

How Long Data Is Retained

Data Retention Policy

Your data is not kept longer than necessary. The general rules are:

  • Active Accounts: For as long as your account remains active.
  • Closed Accounts: 5 years after closure (for legal compliance).
  • Financial transaction logs: 7 years (in accordance with anti-money laundering regulations).
  • Customer Support Contact: 3 years.
  • Technical Logs (IP, Session): 1 year.

After the retention period expires, data is securely deleted.

Your privacy rights

Right to Access

You can request to see all the data we hold about you. A full report will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction and we will fix it as soon as possible.

Right to Erasure

After your account is closed, your data will be permanently deleted once the designated retention period has passed.

Right to Object to Processing

You may object to marketing communications or specific data processing, and we will respect your request.

Right to Data Portability

You can request a copy of your own data in a machine-readable format (CSV/JSON).

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

To exercise these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.

Protection of Minors' Data

Strictly Prohibited for Users Under 18

Wha7 does not knowingly collect data from anyone under 18. Date of birth is verified at registration, and any account identified as belonging to a minor is closed immediately. If data from a minor is collected by mistake, it will be deleted right away. Parents or guardians with concerns may contact us at [email protected].

Privacy Policy Updates & Contact

Policy Update Process

Wha7 may update this Privacy Policy from time to time. For significant changes, we will:

  • We will publish a clear notice on the website.
  • We will notify you at your registered email address (for significant changes).
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes indicates your acceptance of the updated policy.

Privacy Contact

For any privacy-related questions or requests:

About Privacy FAQ

The most common questions users ask about our privacy policy.

No, wha7 never sells your personal data to third parties. Only partners essential to providing our services (such as payment gateways) receive limited data, and they are also bound by our privacy agreement.

Yes. You can email [email protected] to request access to or deletion of your data. However, certain information — such as transaction logs — must be retained for a specified period for legal compliance.

wha7 does not store card numbers or bank passwords. Mobile banking account numbers are used solely for transaction verification and are stored with AES-256 encryption.

Yes. You can opt out of promotional communications at any time through your account settings or by clicking the "Unsubscribe" link at the bottom of any email. Please note that essential account-related notifications cannot be turned off.

After account closure, financial data is retained for 7 years and general data for 5 years to meet legal requirements. All data is then securely and permanently deleted.

wha7 uses your IP address to estimate your country/region — this is required for security and licensing compliance. We do not use GPS or precise location tracking.

Start Gaming Safely — Join wha7

Enjoy gaming on wha7 with your data fully protected. Our Privacy Policy has you covered.

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